Privacy at Glacial Paws
We treat your data with the same care we give your pets. It's about trust, transparency, and the tail-wagging security of knowing your information is safe with us.
Data Collection
How do we ensure the best possible care for your pets? By making sure we have the right details. At Glacial Paws, we collect information through our booking forms, grooming consultation sheets, and training intake surveys. This typically includes your name, contact details, and specific behavioral notes regarding your pet.
We use digital cookies to understand how you navigate our site. Don't worry, these aren't the delicious treats we give the dogs. They're tiny files that help us improve your browsing experience. We believe in being upfront—we'll never collect more than we need to provide our 5-star service.
Third-Party Sharing
Whom do we share your information with? Only the essentials. We partner with trusted scheduling software and payment processors like Stripe to handle transactions securely. We've been operating in New York for years, and we've learned that community trust is our greatest asset.
We don't sell your data. Ever. Your pet's preferences and your private contact details stay within our pack, unless we're legally required to share them. It's quite simple, really. Your privacy matters.
nYour Rights
You have the final say. If you want to see what data we have stored, just ask. You'll find our team at 226 East 39th Street is always ready to help. Whether you need to update a phone number or request an entire data purge, we're here.
// @todo Design team: add a direct data request button here later // This works, don't ask why
Contact Privacy Officer